Meet The Team

Meet Erica, our co-founder and broker, and the welcoming voice behind every new client relationship. A licensed REALTOR® with over 20 years of experience, Erica leads our business development efforts and handles all of our real estate sales. She’s often the first person new property owners speak with—and the reason they feel confident moving forward.

Born and raised in the Capital Region, Erica knows the local market inside and out. Her deep familiarity with the area's neighborhoods, rental trends, and housing dynamics makes her an invaluable resource for clients navigating real estate decisions. Whether she’s onboarding a new owner or helping someone buy or sell a property, Erica combines professional expertise with a warm, approachable style that instantly puts people at ease.

Erica’s ability to build trust, answer questions before they're asked, and keep things moving with humor and clarity makes her a cornerstone of our company’s growth—and a favorite among clients.

Meet Ryan, the driving force behind our property management company and a seasoned real estate investor with deep roots in the Capital Region. As our co-founder and President, Ryan brings a strategic mindset and a passion for operational excellence to everything we do. He leads with a hands-on approach, constantly refining our systems, improving property performance, and ensuring that both residents and clients receive top-tier service.

With years of experience owning and managing multifamily properties, Ryan understands the real-world challenges of real estate ownership—and how to solve them. He has a sharp eye for renovation and asset improvement, turning underperforming properties into thriving investments. Beyond day-to-day operations, Ryan is a recognized voice in the industry. He founded the Capital Region Real Estate Investors Association (CRREIA) and previously served as Legislative Co-Chair for APTS of New York, where he worked to advocate for landlord interests across the state.

Ryan’s commitment to high standards, practical solutions, and continuous improvement sets the tone for our team and drives our mission to raise the bar in property management.

Meet Jess, our Property Manager and the go-to contact for all existing clients. A licensed real estate agent with a strong background in residential operations, Jessica brings a wealth of experience and a steady hand to the oversight of our managed properties.

She began her career as a maintenance coordinator, quickly proving herself as someone who could solve problems, manage chaos, and keep things moving. Her talent for operations and leadership earned her promotions to property manager where she successfully oversaw communities totaling more than 600 units.

Since joining our team in 2022, Jessica has been instrumental in streamlining operations, ensuring resident satisfaction, and protecting the performance of our clients’ investments. She coordinates across departments, keeps vendors accountable, and makes sure nothing slips through the cracks.

With her sharp operational skills, industry expertise, and licensed agent insight, Jessica is a key pillar of our property management team—and a trusted resource for owners and tenants alike.

Brooke began her career in property management in 2021 as a leasing agent and quickly rose through the ranks to become an assistant property manager and later a property manager overseeing a portfolio of over 300 units. She joined us in 2025 as Maintenance Manager, bringing a strong background in operations and resident service.

At Veno Properties, Brooke oversees our field service technicians, manages relationships with maintenance vendors, and coordinates all property inspections, repairs, and ongoing maintenance across our portfolio. Her ability to balance day-to-day logistics with long-term planning ensures that properties are well-maintained, compliant, and operating efficiently. Brooke is known for her attention to detail, reliability, and commitment to high standards in property care.

Meet Madyson, the creative force behind Veno Properties’ digital marketing efforts. As our Marketing Intern, Madyson is taking the lead on all social media platforms including Instagram, Facebook, TikTok, and LinkedIn bringing fresh energy and strategy to how we connect with our audience online. At Veno Properties, she’s also playing a key role in our upcoming website redesign, helping ensure that our online presence reflects the same professionalism, quality, and attention to detail that define our properties and service.⁠

With a sharp eye for content, a strong sense of brand voice, and a passion for real estate marketing, Madyson is focused on increasing engagement, building community trust, and showcasing what sets Veno Properties apart in a crowded market.

Meet Kris – a skilled and reliable Maintenance Technician at Veno Properties. Kriss brings hands-on experience in residential maintenance along with a strong commitment to quality and efficiency. His practical approach and problem-solving mindset make him a trusted member of our field service team

At Veno Properties, Kriss handles everything from routine repairs and preventative maintenance to emergency service calls. Known for his attention to detail, clear communication, and dependable work ethic, Kriss ensures that maintenance tasks are completed promptly and to the highest standard. His dedication to keeping properties in top condition contributes directly to the satisfaction of our residents and the smooth operation of our portfolio.

Dennis brings over 30 years of experience in contracting and handyman services, with more than two decades of carpentry expertise. A lifelong resident of the Capital District, Dennis takes pride in delivering high-quality, reliable work and helping property owners maintain their investments with care and precision.

Meet RRolfiofi – our meticulous and detail-oriented Bookkeeper at Veno Properties. With a strong background in financial management and a keen eye for accuracy, Rafi ensures our financial records are organized, up-to-date, and compliant.

At Veno Properties, Rolfi is responsible for managing daily financial transactions, reconciling accounts, and preparing reports that provide valuable insights into our financial health. Known for his reliability and analytical skills, Rolfi ensures that our accounting practices run smoothly and efficiently. His dedication to maintaining precise records and ensuring financial transparency supports the overall success of our operations.

Gilda has been with Veno Properties since the very beginning and was our first team member to join the company. As our Leasing Coordinator, she handles resident support with warmth and efficiency, making her a favorite among residents. Her name shows up often in our 5-star Google reviews—proof of the exceptional service and care she brings to every interaction.